Frequently Asked Questions

Raw (ungraded) cards
• Option 1 — Sleeve + Toploader (included)
- Place the card in the provided soft sleeve, then into the included toploader.
- Open the frame backing; position the toploader into the built-in inserts/slots.
- The backing sits behind the toploader to apply gentle pressure, keeping the card from shifting.
- Protection: physical barrier from handling and dust; ideal for basic display.

• Option 2 — Magnetized UV‑protected holders (upgrade)
- Sleeve the card with the provided inner sleeve and place it into the magnetized one‑touch style holder.
- Front‑access design lets you swap cards easily without opening the frame backing.
- Protection: rigid case with UV‑resistant cover to help reduce fading from light exposure.

• Option 3 — UV‑protected mini‑snap holders (upgrade)
- Sleeve the card with the provided inner sleeve and snap it into the mini holder.
- Front‑access design for quick swaps without removing the frame backing.
- Protection: rigid snap case with UV protection to help preserve color over time.

Graded slabs (PSA, BGS, CGC, etc.)
• Option 1 — Slab cover + rear slot (included)
- Place the slab into the provided protective slab sleeve/cover.
- Open the frame backing; slide the sleeved slab into the dedicated slot and secure with the foam backing.
- Protection: sleeve helps prevent scuffs; foam backing reduces movement during display.

• Option 2 — Magnetized front‑access mount (upgrade)
- Place the slab in the provided protective slab cover.
- Remove the adhesive backing from the magnetized strips in the display’s front‑access area and position the slab.
- The slab can be removed and replaced from the front at any time.
- Protection: secure magnetic hold, protective sleeve against scratches, and easy access without stressing the frame.

Notes on longevity and care
• UV exposure: Even with UV‑protected holders, prolonged direct sunlight can fade cards. For best results, display away from direct sun and strong UV sources.
• Environment: Keep displays in cool, dry areas; avoid high heat, humidity, or vibration.
• Cleaning: Use a soft microfiber cloth on acrylic/glass; avoid ammonia‑based cleaners.
• Handling: Always handle cards by edges and keep them sleeved when inserting into any holder.

Coming soon
• Bumper‑guarded slab options for added corner/edge cushioning.

• Option 1 — Wall screws (included)
- Standard picture-frame style mounting using included wall screws/anchors for a secure hold.
- Optional add‑on: low‑cost wooden drilling template with pre‑marked holes and a small bubble level to help align and space screws accurately.

• Options 2 & 3 — Command-style adhesive strips (upgrade)
- Non‑damaging wall strips applied to the back edges of the display frame; peel the adhesive liner and press firmly while using a level for alignment.
- Upgrade to double‑strength strips is recommended for larger 15" x 15" graded displays; includes four corner strips for extra support.
- Removal: slowly pull straight down on the exposed tab to stretch-release the adhesive from both wall and frame.
- Notes: adhesion may be reduced on freshly painted walls; we cannot guarantee no wall damage in that case. Clean the wall first with a soft, dry cloth to remove dust/debris for best bond.

• Option 4 — Backing stand (add‑on)
- A secure rear stand attachment that lets the display sit on a table, shelf, or desk like a photo frame.
- Available in the Add‑Ons section.

• Current frame color
- We currently offer one frame color: black.

• Future color options
- We plan to introduce additional colors including white, natural, silver, and antique. These will be custom‑ordered with limited first‑run stock.

• Current sizes
- Available display sizes: 12" × 12" and 15" × 15".
- These sizes provide generous artwork space and are designed specifically for our displays.

• Planned sizes
- In development: 16" × 20" and potentially 20" × 28".
- We’re also exploring a smaller format (TBD).

• Standard made-to-order displays
- Each display is hand designed, printed, assembled, and carefully packaged.
- Current handling time: 3–7 business days before shipment.
- We post updates on your account page and will adjust timelines if order volume causes delays.

• Custom display orders
- Current lead time: 2–4 weeks.
- This includes collaborating on your artwork, printing, assembly, quality checks, and packaging.
- We’ll share proofs/updates during the process and notify you when your order moves to production and when it ships.

Notes
• Business days exclude weekends and U.S. holidays.
• Transit time is additional and depends on the shipping method selected at checkout.

• Your chosen frame size
- Select from 12" × 12" or 15" × 15" displays.
- Choose your card style: raw/ungraded cards or graded slab display.

• For raw (ungraded) card displays
- Included (back-entry): sleeve + toploader setup with rear-loading frame inserts to secure the card(s).
- Upgrade (front-entry): UV‑protected magnetized card holder or UV‑protected mini‑snap holder for easy front access and swaps.
- Inner sleeves: provided for the appropriate number of cards in your selected layout.

• For graded slab displays
- Included: protective slab sleeves/covers to help prevent edge wear and scratches; rear-loading slot with foam backing to hold the slab.
- Upgrade (front-entry): magnetized mounting system. You’ll receive adhesive magnetic strips that pair with the protective sleeve, allowing secure front access to remove and display your slab anytime.

• Hardware and basics
- Standard wall‑mount screws/anchors.
- Care and setup guide; basic cleaning/handling tips.

• Wall mounting hardware
- Choose either included wall screw mounting hardware (free) or upgrade to Command‑style adhesive strips that securely bond the frame to the wall and allow easy, low‑mess removal and replacement.

• Add‑ons (optional)
- Command‑style adhesive mounting strips (standard or double‑strength for larger 15" × 15" displays).
- Wooden drill template with pre‑marked holes and mini bubble level.
- Backing stand attachment for tabletop display.

Coming soon
• Bumper‑guarded slab options for added corner/edge protection.

• Current focus
- We’re continuing with our current project line for now.

• Custom orders welcome
- Yes—we accept custom commissions for all TCGs (e.g., Magic, Yu‑Gi‑Oh!, One Piece) and sports cards (e.g., baseball, basketball, football, soccer).
- We can tailor frame size, layout, and artwork style to your collection.

• How to request
- Contact us or fill out our custom order form to get started: [custom order form link]

• Current approach
- Our primary focus is individual collectors and small orders.

• Bulk and collaborations
- We’re open to collaborations and selective bulk orders for creators, LCS partners, and show vendors.
- Discounts, MOQs, and lead times are evaluated case‑by‑case based on quantity, customization, and schedule.

• How to apply
- Contact us with:
- Your name and business/profile
- Links to your store, social media, or channel
- Desired products, quantities, and timeline
- We’ll review and get back to you with options. [Contact Us link]

• Yes—let’s collaborate
- We love partnering with both up-and-coming and established creators and streamers.
- We can provide select products for your stream background and recorded content, and we occasionally sponsor giveaways.

• Affiliate program
- We offer affiliate discount codes that give your audience savings and pay you a percentage of sales based on performance.

• How to get started
- Contact us with:
- Your name and brand/channel
- Links to your store, social media, or streaming platforms
- Audience size, typical content, and any upcoming collab ideas
- We’ll review and follow up to set up a quick meeting. [Contact Us link]