Privacy policy

Below is a concise, plain‑English Privacy Policy you can adapt for your Shopify store. Replace bracketed placeholders with your details. This is general information, not legal advice—consider having a lawyer review.

Privacy Policy

Last updated: 05.21.2026

1) Who we are
"Level Up Displays" we operate the online store at Level Up Displays. We use Shopify to power our storefront and checkout.

2) What we collect
We collect:
• Contact details: name, email, phone, billing and shipping addresses.
• Order info: products purchased, payment method (tokenized by our payment processor), order total.
• Account info (if you create one): username, password.
• Device and usage data: IP address, browser type, pages viewed, and how you interact with our site.
• Cookies and similar technologies to remember your cart and improve your experience.

3) How we use your information
We use your information to:
• Process and fulfill orders, returns, and customer support.
• Communicate about your order and send service messages.
• Personalize and improve our store and services.
• Prevent fraud and secure our site.
• Comply with legal and tax obligations.
• With your consent, send marketing emails or texts (you can opt out anytime).

4) Sharing your information
We share information with:
• Service providers that help run our business (e.g., Shopify, payment processors, shipping carriers, email and analytics providers). They are authorized to use your info only to provide services to us.
• Authorities if required by law or to protect our rights.
We do not sell your personal information.

5) Payments
We use third‑party payment processors (e.g., Shopify Payments, PayPal). Your payment details are encrypted and processed by them; we do not store full credit card numbers.

6) Cookies and tracking
We use cookies to keep your cart, remember preferences, analyze site traffic, and support marketing. You can control cookies through your browser settings. Some features may not work if you disable cookies.

7) Marketing and advertising
With your consent, we may send promotions. You can unsubscribe via the link in our emails or by contacting us. We may use ads on other platforms; these may be tailored using cookies or platform tools.

8) Your rights
Depending on your location, you may have rights to:
• Access, correct, or delete your personal information.
• Opt out of marketing communications and certain tracking.
• Limit the use of your information for targeted advertising or sales (we do not sell data, but you can still opt out of targeted ads).
To exercise rights, contact us at [contact email]. We may need to verify your request.

9) Data retention
We keep information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are generally kept for tax and accounting requirements.

10) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure; please use a strong password and keep it confidential.

11) International transfers
Your information may be processed outside your country, including in the United States, where laws may differ from yours. We take steps to ensure appropriate protections are in place.

12) Children
Our site is not intended for children under 13. We do not knowingly collect personal information from children under 13.

13) Third‑party links and apps
Our site may link to third‑party sites or apps. Their privacy practices are not covered by this Policy. Review their policies before providing personal information.

14) Changes to this Policy
We may update this Policy from time to time. Changes take effect when posted on this page. Material changes will be highlighted.

15) Contact us
Questions or requests about this Policy or your data:
Level Up Displays
heartsandhits@gmail.com

Email: [contact email]
Phone: [contact phone]

Shopify note
Our store is hosted by Shopify. You can learn how Shopify handles personal information here: https://www.shopify.com/legal/privacy